Robert Craven provides a checklist to find niches and opportunities.

Read the latest updates from We Are Adam on the state of play in businesses during the COVID pandemic.

In the many conversations I’ve had with agencies most challenges appear to fall into one of three buckets:

Struggling to attract clients

Issues with proving value and earning buy-in for long term ROI projects

Challenges with team’s

Read more from Rand Fishkin

The pandemic has accelerated digital transformation…most notably in retail. However, it is in China, not the West, where the future of e-commerce is being staked out.

One of the biggest but less remarked upon challenges presented by lockdown has been the impact on professional relationships. Read this awesome article from Andy Lopata

Depending on how your agency is currently coping will determine the actions you need to take to respond to the current and forthcoming business environment.

Zoom Fatigue is a real thing. Zoom drains your energy (BBC). We kind of know what we need to do to combat the info-intense, focused, and ultimately demoralising way of working. But we forget to.

The pandemic has been like an asteroid strike but there are reasons to be cheerful!

The earth will survive but some dinosaurs will die. “Agencies are like cockroaches and not like dinosaurs. We scurry around, we figure out the new world” (Rishad Tobaccowala, Publicis Groupe).

Article from Robert Craven on what you need to read to survive the economic depression.

This PDF ‘A Guide for Agencies’ was written in May 2020 and details 5 Steps to Retaining clients during difficult times. The workbook takes you through the five key stages that you need to take to keep your clients during the COVID-19 crisis.

Mental Health Awareness Week - Mental Health Toolkit: This week (18th May 2020) is Mental Health Awareness week. Here are some links with loads of resources to help you cope with the challenges of home working and running a business remotely.

Tom Peters Manifesto - Excellence 2020 Observations Leading with Compassion and Care in Troubled Times

Article: Top 21 actions you must have taken since March 2020. Article by Robert Craven.

I am a great believer in nurturing the passion that you have for your agency - create fans and ambassadors for your product and suddenly life becomes much easier. It is simply not enough to deliver an OK service; you need to blow people away with your service and then they will tell others.

You hold the key to your business success, and you hold the key to your business failure. You are the bottleneck; you are the bottle opener! Had you run a better business last year then your pockets would have been deep enough to survive the current crisis.

In this document, kindly provided by HR Inner Circle, you will find answers to many of the questions that as a business owner you will have during the COVID-19 outbreak.