If you're only going to watch one video this month, make sure it's this one. 2020 has been a disaster, but 2021 doesn't have to be. Listen to Robert talking about planning for next year, something that you need to be doing right now!

“It is imperative we build products that are as frictionless as possible.” Yes or No? Customers want everything quicker and faster. But how? Listen to Robert in this video short.

I wrote the book 'Customer is King!' but in this case, customer is not King, customer is angry! Listen to this five minute thought bubble and sort your customer services out.

Create an irresistible product that is a joy to use. LIsten to Robert remunerating on the subject!

Thriving, Surviving, Struggling or Dying? Which are you?

More businesses will go pop in the next quarter than at the height of the epidemic. So, what do you need to do?

Are you in a mastermind group and not getting a bang for your buck? Or maybe you want to join one, but not sure why or how? Watch this video short from Robert Craven where he talks through Mastermind Groups.

Pre-COVID you were acing it! Running your business, working on it not in it. But all that has changed... not everyone is back in the office, you're having to 'do stuff'.

Video short from Robert where he talks about the struggles of running and agency right now. Does it feel like Groundhog Day? The same sh*t different day? Maybe you had it too easy before COVID hit?

“People don't care how much you know until they know how much you care”

Theodore Roosevelt.

Robert Craven talks about how to implement this in your digital agency.

Robert takes two minutes to elaborate on his comment of 'you get the staff you deserve'.

Listen to Robert talking about the all important 80/20 rule!

Video where Robert Craven talks about Winners and Losers in Recessionary Times.

Watch Robert Craven talking about the obstacles to growing your agency.

What is preventing you from growing?

What are your agencies biggest pain points?

What sources best generate new business leads?

What is preventing you from growing as quickly as you should be?

Answering the question, ‘who will help me grow my agency?’: Strangers, Friends and Lovers. Listen to Robert talking about this during this 4 minute thought-provoking video.

What do your customers really think? How do they feel? Are they really happy? And most importantly are you delivering a service that makes them want to carry on working with you? Listen to Robert having a quick chat about the subject.

In this video short Robert answers the top eight questions that he gets asked again and again

Robert Craven talks through:

Why can’t we get better customers? Why aren’t we more profitable? Why won’t people do what we expect? Plus loads more!

Are you open, honest and transparent? You may claim to be, but are you really? Listen to this video short from Robert where he talks about how to actually live by the values you claim to have.

Listen to Robert talking about the cycle of our economy and whether it's the very best time to be investing in your agency.

Listen to this video short where Robert talks about his excitement about getting back into the real world and being on stage again... do you feel the same?