Listen as Rob talks about your mid-level managers and why you should be investing in their future, with leadership and management training to develop their skills and mindset. Your agency's future leaders need commercial awareness, strategic thinking and entrepreneurial flair.

Janusz and Andres discuss: Running an agency that has a waiting list of high quality clients, due to:

- Hiring only the best talent (1/100 of applicants)

- Saying no to clients that we aren't confident that we can deliver 100% quality for

- Saying no to services that we're uncomfortable with

In this GYDA Talks Bitesize, listen as Rob talks through how and why you need to build your team's commercial awareness and business acumen through leadership development and training..

In this GYDA Talks, Rob talks to Noel Andrews of JobRack. Noel is passionate about helping businesses to grow through hiring great people. With JobRack, Noel is telling the world about the incredible level of skills, education and cultural alignment available from remote workers.

In this presentation from GYDA Summit 2023, the awesome Jaye Cowle of Launch talks about why happy people are key to a productive, profitable and happy agency.

Recorded at our 2023 GYDA Summit, Marion Gould of Microsoft shared highlights from Microsoft Advertising’s research on ‘Marketing with Purpose’ and how building trust and inclusion with your customers, drives long-term success.

Listen to Rob talking about what the problem is... not your agency problem, but the problem that you should be solving for your clients.

Janusz and Jo discuss what is customer experience really, how it can help businesses (the power of it), why it differs from 'client services' (the rational piece), the power of emotions and how it can help with sales and customer retention.

In this GYDA Talks, Robert talks to Bruce Daisley. Bruce formerly ran Twitter's business in EMEA responsible for the development of Twitter. He is now a writer/consultant on better working published in HBR, Wall Street Journal, Washington Post, Wired, The Guardian, The Daily Telegraph and more.

In this GYDA Talks, Janusz talks to Noel Andrews of JobRack. Noel is passionate about helping great businesses to grow through hiring great people. With JobRack, Noel is telling the world about the incredible level of skills, education and cultural alignment available from remote workers in Europe.

Robert talks to Ann Stanley, Founder and CEO of Anicca Digital, about running a successful marketing agency as a female leader.

Robert Craven and Jane Piper discuss the hussle culture, productivity, connecting and getting more done! Have a listen to their podcast: Connecting Human to Human in a Digital World.

Sabrina is the Managing Director of Complex Creative. She started her first business in 2008 so has a wealth of experience in running companies. Having made many mistakes along the way, Sabrina is keen to help prevent others from making the same mistakes.