Saying No, to enable high performance - Andres from Holini
In this GYDA Talks, Janusz talks to Andres Ruul of Holini.
Janusz and Andres discuss:
Running an agency that has a waiting list of high-quality clients, due to:
Hiring only the best talent (1/100 of applicants)
Saying no to clients that we aren't confident that we can deliver 100% quality for
Saying no to services that we're uncomfortable with
Always acting with integrity and honesty
The result = a 10-person agency delivering the financials of a 50-person agency